Shipping policy

Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order.

Please allow 2-3 business days for your order to be processed.

LOCAL FLAT RATE SHIPPING

Orders are generally shipped within 48 hours using Australia Post. Australia Post's delivery standard is 2-7 days. A flat rate shipping fee of $10 applies to orders within Australia. 

INTERNATIONAL SHIPPING

We offer international shipping to the following countries: USA and New Zealand.

Shipping charges for international orders will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Dr Hip is not responsible for these charges if they are applied and are your responsibility as the customer. 

If you have any further questions, please don't hesitate to contact us at hello@drhip.com.au.